Lisa Marchese, Head of Corporate Development at American Express AXP (NYSE)
Culture is one of the biggest M&A killers. Some of the biggest deal failures in history are due to culture clashes that resulted in value leaks and destroyed companies. Bringing culture to the forefront of transactions can help increase deal success.
In this episode of the M&A Science Podcast, Lisa Marchese, Head of Corporate Development at American Express, discusses proactive deal sourcing with culture in mind.
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“This is the first time I’ve been acquired by a company that felt like it had a soul.” That’s what John Derusso was told after leading an integration. John is the Director of Corporate Development Integration with Cisco Systems and has been for the past four years.
0:00-0:10 John’s background with Cisco and supply chain
0:13-2:12 Successful acquisitions
2:12-6:42 Retaining people
6:42-9:36 Big picture view of integration
9:36-13:30 Excitement and adrenaline in integration (step-by-step process)
13:30-20:21 Planning considerations, diligence, and key indicators of success
24:22-30:20 Taking care of customers
30:20-42:19 Complexity, decision-making, and communication
42:19-46:37 Degree of integration (depth and speed)
46:37-52:25 Difficult aspects of integration
52:25-End Lifetime lessons learned and key traits
M&A Science by Kison Patel (email@example.com)
DealRoom: Data Science and AI for M&A (www.dealroom.net)