Ritika Butani, Head of Corporate Development at Toast
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00:00 Intro
04:22 Secrets to overcoming hurdles
05:51 Challenges in M&A
09:58 Complexities of smaller deals
12:43 Handling people in a smaller company
13:50 Cultural assessment
15:24 Culture ends up killing the deal
17:03 Tax Issues
18:58 HR issues
20:44 Contractual Issues
23:41 Change of control and assignment
25:05 Risks Mitigation
26:58 Finding good lawyers
28:34 Integration planning
30:05 Integration planning vs. hypothesis
32:44 No dedicated integration lead
34:34 Principles of doing deals
37:31 Non-negotiables
39:40 Dealing with issues
41:44 Surprise Issues
44:08 Craziest thing in M&A